The company "Infoksvodokanal" in Odessa continues to implement modern online remote service services. In the conditions of a pandemic and quarantine, this is especially relevant, since digital technologies allow protecting the health of consumers and company employees.
Already today, most of the questions that consumers turn to Vodokanal are solved without the need for visits to subscriber offices. It is enough to have access to the Internet or call the call center.
Now the company's clients can use the updated version of the personal account, which was developed together with the team of the all-Ukrainian communal online service GKH.IN.UA. Compared to the previous version, the new cabinet is adapted to mobile devices and has a modern design, so it will be more convenient to use it on smartphones and tablets.
Consumers of "Infoksvodokanal" can use their personal account to transfer meter readings, pay for services online without commission, view the history of calculations for previous periods. All information on the personal account is conveniently structured, and users have the opportunity to familiarize themselves with statistics in the form of graphs.
One of the new features of the new personal account will be the ability to submit applications and applications to the water utility online. For example, you can report an accident or order a water meter check via the Internet, without calling the service provider's call center.
For the convenience of clients, the new and previous versions of the personal account work simultaneously. If the user was previously registered in the personal account, then it is possible to switch to the new version by following the appropriate link from the personal account on the site http://infoxvod.com.ua.
Detailed instructions for registering in a new personal account have been prepared for new users:
Instructions for registration: https://gkh.in.ua/assets/resources/instrukciya_z_reesrtacii.pdf
Instructions for adding an address: https://gkh.in.ua/assets/resources/instrukciya_z_dodannya_adresi.pdf
Instructions for using the personal account: https://gkh.in.ua/assets/resources/instrukciya_z_koristuvannya.pdf
