From October 1, it is possible to purchase or return Ukrazaliznytsia tickets for all long-distance trains through chatbots in Viber and Telegram messengers.
The train schedule will become available after the customer indicates the city and selects the station of departure and arrival.
Next, the chatbot will provide information about the train schedule for the specified day, about the number of seats in different classes, as well as about seating in cars, where you need to choose a seat and write your name and surname.
Also, the chatbot has many other functions, including ordering food; flight schedule; information about the arrival or delay of trains, track numbers and online scoreboards.
Also, with the help of the application, passengers can rate the quality of the trip, the cleanliness of the carriages, and the service of the conductor.
