"Infoksvodokanal" reminds that for the convenience of consumers, the terms of transmission of cold water meter indicators have been optimized. Previously, the company's clients submitted water indicators monthly by the 28th, and from August it will be the same as for other utilities — from the 01st to the 04th of the month following the reporting month. On other days, the transfer of indicators will not be possible.
Thus, from September 01 to September 04, Odessa residents must provide the water utility with water meter readings for August. In order to avoid overloading the contact center's telephone lines and queues, we advise you to transfer the indicators through your personal account to site, chat bots Vibe and Telegram, the answering machine of the contact center.
The monthly transmission of water meter readings guarantees the correctness of charges for consumed services. If the consumer does not submit the water meter readings, then the calculation is carried out based on the average volume of consumption of the specified household, taking into account the last 12 months. Received invoices must be paid by the 20th, otherwise there will be arrears for water usage services.
We will remind that the water debts of Odessa residents have already exceeded a record 400 million hryvnias. And the uninterrupted water supply of the entire city today depends on the timeliness and awareness of each consumer.
