"Infoksvodokanal" reminds that for the convenience of consumers, the terms of transmission of cold water meter indicators have been optimized. Previously, the company's clients submitted water indicators monthly by the 28th, and since August — as with other utility services — from 01 to 04 the date of the month, following the report. On other days, the transfer of indicators will not be possible.
Thus, from January 01 to January 04, Odessa residents must provide the water utility with water meter readings for December. In order to avoid the load on the contact center's telephone lines and queues, we advise you to transfer the indicators through your personal account to site, chat bots Vibe and Telegram , the answering machine of the contact center
The monthly transmission of water meter readings guarantees the correctness of charges for consumed services. If the consumer does not provide the water meter readings, then the calculation is carried out based on the average volume of consumption of the specified household, taking into account the last 12 months. The invoice received must be paid by the 20th, otherwise there will be arrears for water usage services.