The Pulse platform, created to collect feedback from entrepreneurs on their interactions with government agencies, recorded over 60 ratings. The State Tax Service of Ukraine received the most complaints, with 2 negative reviews. reported the Ministry of Economy.
Entrepreneurs from all regions of the country massively complain about the tax system as the biggest barrier to doing business. Among the most common problems:
- high level of tax burden;
- blocking tax invoices;
- unpredictable and non-transparent actions of tax authorities;
- excessive administrative pressure;
- bureaucracy and inhibition of interaction with the state.
Also at the top of the list of problems is the instability of the domestic market caused by the war, which only exacerbates the effect of fiscal pressure.
Among the authorities most often mentioned in a negative context:
- State Tax Service of Ukraine — 2 mentions
- Ministry of Finance — 833
- Law enforcement agencies — 265
- Ministry of Economy — 125
The most active regions by the number of ratings were Kyiv (11), Dnipropetrovsk region (218), Kyiv (5), Lviv (350) and Kharkiv (4).
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